We value our clients' experience at Pet Medical Center of Ames. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.
Pet Medical Center of Ames
July 16th, 2017- I have always received the best service there. Most importantly my pets are well taken care of.
July 14th, 2017 - I have gotten great service and I feel that I don’t have to pay a ridiculous amount to get my pets the care they need.
July 14th, 2017- The friendly and caring attitude you all possess is like no other pet care facility. Very cool!!!
July 5th, 2017 - Wonderful service with excellent care for the pet and owner always in mind.
June 30th, 2017- Dr. Rizzo and staff take excellent care of my dogs.
June 15th, 2017- The Staff is always super friendly and helpful! Dr. Rizzo always answers all of my questions and takes good care of my babies
May 4th, 2017 - Have taken all our pets to Dr. Rizzo throughout the years. She's the best.
April 28th, 2017- Prompt friendly service.
April 27th, 2017- We love our pets and we love you guys! We have complete trust in Pet Medical Center with the care of our animals.
April 11th, 2017- We took (******) in and they made us feel safe and him feel safe. They let us put him in the kennel and they allowed us to see and make sure he was comfortable. They also were very accommodating.
March 26th, 2017- So pleased with multiple visits over the past 6 months with foster dogs and my own aging dogs. I really appreciate the 7:30 am drop-off for spay/neuters. Thank you for supporting animal rescues! LOVE the coupons you send for preventative treatments!
March 18th, 2017- Accommodating, knowledgeable, expedient, and compassionate.
March 7th, 2017- Everyone was very friendly. Nice to the patient. Took care of all my concerns.
March 2nd, 2017- Thanks for the great service! I got our prescription refilled quickly and am extremely satisfied. Thank you!
Feb 24th, 2017- All of the staff at Pet Medical Center of Ames are always very friendly & helpful, especially when we need it the most. They go above & beyond to make my dog's visits and stays the best possible. Outstanding service, I would (and do) HIGHLY recommend
Feb 16th, 2017- Pet Medical Center is the best! We rely on them for all our pet needs. Thanks again!
Feb 10th, 2017- Dr. Rizzo is always willing to take time to answer questions about my two dogs and give me suggestions about how to take care of them most effectively.
Feb 4th, 2017- Dr. Rizzo is always willing to take time to answer questions about my two dogs and give me suggestions about how to take care of them most effectively.
Jan 5th, 2017- I have now made several visits to Pet Medical with foster dogs and my own dogs. I've been pleased with the surgical and follow-up services provided to the animals and the communications with me. They are supportive of animal rescue organizations!
Dec 16th, 2016- Super nice staff and veterinarian- very knowledgeable and helpful! Felt very welcome and comfortable.
Dec 7th, 2016- I feel comfortable bringing my pet to you. The vet is very nice and always answers any questions I have.
Nov 24th,2016- I am especially thankful that Dr. Rizzo took the time to call the drug company about a concern I had with a medication. I really appreciated the extra step she took to make me feel more comfortable about the concern!
Nov 23rd,2016- I love our vet! She's so good with our cats, she's gentle but efficient, making sure things go as quick as they safely can so that our boys are as comfy as possible. All the staff is so kind, and it's clear that they are about their patients.
Nov 22nd, 2016- I love this vet office between the staff and Dr. Rizzo I couldn't ask for more, they made my dog a priority when I recovered him from being abused, they mourned with my family over our beloved cat, I will never take my animals to anyone else.
Nov 7th, 2016- The staff was great with Dakota helped him walk on the floors, was as gentle as possible when examining him. As soon as we walked in the staff knew who we were (even with this being our first visit).
Nov 6th,2016- Dr. Donna Rizzo loves the kids and she doesn't seem to pressure for unnecessary treatments and charges reasonable prices. Thanks again.
Oct 25th, 2016- Whether we are there for a medical visit or to board our pet, we are always greeted warmly. My pet is taken care of professionally and treated as he was their own pet.
Oct 24th, 2016- I would rank the clinic very high. I am very pleased with the service I receive every time I go there. The staff is very knowledgeable about the services that I that I need. They are also very friendly.
Oct 23rd, 2016- Our pets always receive the best care. Dr. Rizzo is a top notch vet that truly cares for animals. The vet techs are the best. Everyone is friendly, knowledgeable and compassionate during good and tough times. Thanks, Pet Medical Center!
Oct 10th, 2016- I like the fact that the vet is straight to the point and doesn't suggest things my pet doesn't need.
Sept 24th, 2016- Dr. Donna Rizzo and staff are the best. So happy to have them taking care of our puppies.
Sept 16th,2016- All my questions were answered clearly and thoroughly. I felt our animals and quality care were the priority.
Aug 23rd ,2016- Everyone at Pet Medical Center is very friendly and professional. They have mourned with us through the loss of a pet and celebrated with us when we adopted two kittens!
Aug 8th ,2016- Very friendly staff, and I did not have to wait at all when we arrived. The Dr. was very knowledgeable and answered all my questions. She even helped me save money by allowing me to get one thing of medication for both of my dogs.
Aug 1st ,2016- We can get an appointment when we need it. Everyone is very nice and courteous. We feel the vet really cares about our pet.
July 23rd ,2016- Because of Dr. Rizzo and her wonderful staff, my dogs look forward to coming to the vet.
July 15th, 2016- I arrived a few minutes early for my first appointment, and was immediately taken back. The care was great, and the vet really took the time to answer my questions
July 12th, 2016- I'm always pleased with the attention Dr. Rizzo gives to my pets and me. Sometimes she is really busy and the wait makes pets anxious. Dr. Rizzo has cared for my pets for at least 20 years, maybe more and I'll keep taking my pets to her in the future I'm always pleased with the attention.
June 27th, 2016- Very friendly and caring staff
June 16th, 2016- Felt comfortable, professional, and my dog seemed to like the place too.
June 16th, 2016- I love the staff very friendly and the Doctor was great to me and to my pet!
June 14th, 2016- The doctor is very knowledgeable and thorough in her explanations of treatment and prevention. She shows a genuine care for my pets. The front desk staff is helpful and friendly.
June 12th, 2016- Dr. Rizzo and her staff are professional and caring. They call to follow up with me to see if I have further questions or concerns. I wouldn't entrust my pets health to any other team.
June 6th , 2016- I had 3 Cats to bring. Thought at least one would give us trouble. Staff is outstanding! All my cats behaved very well, and we're treated by good kind people!
June 6th ,2016 -Feeling more attention than several years ago. More time visiting with pet owner :)
May 27th , 2016- We rely on Pet Medical Center for all our veterinary needs. They are knowledgeable, helpful and friendly.
May 15th, 2016- During the past 25+ years my four-footed family has been compassionately cared for at PMC by Dr. Rizzo and team. I have always had the utmost confidence in their knowledge and judgement and have always felt that they truly cared about their well being.
May 9th, 2016 -Very accommodating on seeing me and my cat on short notice as he is difficult to catch.
May 9th ,2016 -Very friendly and helpful staff and Doctor.
Apr 28th, 2016- I overheard Bre(Staff Member) visiting on the phone with a customer who's pet was in for a procedure and the level of kindness that she demonstrated and the level of importance that she gave it was amazing!
Apr 23rd, 2016- I loved the attention my pet got and the service was excellent. Reasonable price.
Apr 17th, 2016- Called for appointment & got in that day. When I entered the clinic they informed me my pet was due for some shots & the vet was willing to give them to her instead of having me make another appointment.
Apr 5th, 2016- The care is outstanding.
March 27th , 2016- Each time that my dogs are seen by Dr. Rizzo, I feel confident that they are given the best care available. My dogs love coming to Pet Medical Center, and the advice that Dr. Rizzo has given me to take care of my pets has always helped me!
March 22nd , 2016- Your staff is friendly & I like it that I receive e-mails from you, like appointment reminders & to confirm our appointment. I haven't known a vet to do that before.
March 20th ,2016- I have been taking my pets to Dr. Rizzo since 1991 and she and her staff have always put my pets health first.
March 12th , 2016- You have taken care of my four-legged family members for the past 26 years and I have never been disappointed in their treatment. When I bring in my dogs I have complete confidence that they will receive the best care possible.
March 12th, 2016- They always get us in at a reasonable time, the vet cares a lot about your pet & is very helpful!
March 3rd, 2016- Donna is very knowledgeable and takes great care of my " babies " !!
Feb 10th, 2016 - My dog always receives wonderful care when he comes to see his doctor. I like how she takes an extra moment to ask if there are any concerns that I have for his overall care at home.
Feb 1st, 2016- The service I received at Pet Medical Center of Ames was AMAZING! The doctors are very knowledgeable and the staff is very friendly. I would highly recommend Pet Medical Center of Ames to everyone. They treated my pets with care and compassion.
Jan 31st, 2016- I was extremely grateful to be seen within the same day for my cat's issue, even though I was new to the practice. Everything was well explained and I got what I needed to get my kitten on the road to recovery.
Jan 8th, 2016- I have always felt comfortable taking my pets to your clinic. The vet always explains everything to me and if I have further questions I can always get an answer.
Jan 7th, 2016- They have taken great care of my pets for 25 years!
Jan 2nd, 2016- I always feel like part of the family when I visit. The fees/pricing are more than reasonable. I don't feel like I have been taken advantage of when I leave. I am so glad to have found you. Conveniently located, will definitely recommend to everyone.